What is the best place online to book a hotel in Amsterdam, the Netherlands?
A while ago, even though I live here, I was looking for good online website with hotel information for hotels in Amsterdam since we wanted to book a night as a surprise for my parents who live in the south of the Netherlands. I really had a hard time finding a good website and in the end I just asked my wife to book it at her traveling agency. Obviously when your wife does not work at a traveling agency…you better find the best online place to find the hotel. This week I got a proposal from ReviewMe to do a paid review of an Amsterdam Hotels online bookings site, which I did, together with my wife. Although it is not needed, we both concluded (she is the expert!) that this website is an excellent one: low prices, very good layout, many pictures and very trustworthy (online leader of online bookings in Europe). So I decided yes, I’m going to share this treasure with you.
1. Easy to use, clean, and many pictures – We’ve done our share of traveling and I remember the vacation days, surfing in Asian internetshops for the hotel of the next day, where I particularly liked the ones where I really could see the hotel and got as much information on it as needed including location. This website offers this, it was the first my wife remarked: many clear pictures, very good! It also offers everything on one page, which is very handy when you are at a place during travel with a low-bandwidth connection, per hotel just a one page overview. A wealth of information on the hotel including the location on the map and interesting sights in the direct neighborhood and … customer reviews so you can see what the opinions were of other visitors, often a good indication: the average score of visitors versus the stars. As a nerd I also noticed it has a good SEO title tag in the header, so it will be easy to find in your bookmarks, shows good page design, giving me also a positive feeling (note also that the tabs are jumps to anchors on the same page, smart design, compliments).
2. Lowest prices and reservations are free of charge incl. cancellations – Since Eurobookings is the market leader of online reservations in Europe you get the lowest prices (hint!). Also: they have really thought it through: what we want is to book online but then just pay the hotel as we do normally, no reservation fees, no cancellation fees and if you want to negotiate with the hotel for lower prices, you can, since you just click to reserve the hotel and then act as you normally would do. (I am always to scared to do this but my wife is a real champion, she really really is, I could post dozens of stories on this which would amaze you, she is ruthless lol!) (just kidding… in case she reads this… ), So no payments online! You do have to enter your credit card information since they will use this to guarantee your booking, if you have done any traveling you know this is common use in all countries with all hotels. I think the concept of empowering you and giving you the full freedom is a neat idea.
3. Trustworthy – For me this is important for an online site, I don’t know if this is the case for you. The following factors give me trust in this company: a) they are the marketleader in Europe b) they are in business since 1996 c) they offer secure bookings and my personal info is encrypted d) they have the items, me the nerd, always looks into on sites where I give my personal information or creditcard info: privacy statement, terms and conditions and company info and what I read is very good: they only share my personal information with the hotel and under no condition with any other company, they work completely under strict European Privacy laws. The day you arrive in the hotel they destroy all credit card information. You can even send them an e-mail requesting the information they have online. Seriously just take the average 10 webshops and compare their privacy pages and terms and condition pages with this one. It’s really an excellent job which shows professionalism (I worked for some years on a large public website and we had our own writer and juridical persons providing these texts, the texts found here are really good.). If you are a seasoned websurfer or websitebuilder just judge these texts for yourself, amazingly clear. It gave me the idea to provide you with some in the footer of this blog also.
4. Good support – if you have been “working” in any support organization for a longer time you can see the signs of an experienced support organization. One of the signs is bragging about the years of experience and the other one is an extensive FAQ (Frequently Asked Questions). They offer both, and an e-mail address for all your support questions. FAQ’s are created because people in support organizations get so crazy with answering the same question multiple times a day that they want to find a way of somehow just redirect users to the questions that are asked most. For support staff this means they can concentrate on only the specific questions and for you and me, the users, that we have a handy list of looking up the questions without having to contact support, and learn new stuff!. When I look through the list I see items which give me a deja-vu when I was an inexperienced traveler, like “what’s the difference between a double room and a twin room” and “are the ratings per person or per room“. My wife usually gave me a “what a Noob” look when I asked these kind of questions. I also see the type of questions which make me give the “what a Noob” look to end-users e.g. “if you do not receive an email after you have completed the booking, it might be because your mailbox is full, your spam filter settings are too strict or you did not spell your email address correctly.”, hahaha, they must have loads of users spelling their e-mail address incorrectly. (I did notice however the spell e-mail as email which is not correct). I do wonder however why there is no phone number, this would be of use when being “on the road”, but obviously you can call the Hotel also directly for questions.
5. Quality hotels – the list includes all quality hotels in Amsterdam, including the hotel I booked for my parents:the Eden Rembrandt Square Hotel (this is my tip for you if you want to explore Amsterdam). Simply all good hotels of Amsterdam are in the catalogue from 5 stars to 1 star and in all price ranges (even the Stayokay Amsterdam Vondepark for €16). Note that the pull-down menu for sorting the list of hotels works well in Internet Explorer but (at least in my) Firefox doesn’t sort the list. It’s fun going through the hotels, which for me, in the Netherlands, and close to Amsterdam are mostly known, like the Okura, the little boutique hotel Vondel or the Krasnapolsky.
About Eurobookings – The Eurobookings team has been there since 1996, now with a team of 160 professionals to provide hotel bookings in the best possible way. They provide you with the a wealth of information, low prices due to the high volumes of reservations, free of charge reservation service, no canceling fee and no payments in advance. Meaning: you can still negotiate at the hotel and just pay as you normally do at the hotel! So… book the hotel, no charges and then just negotiate the price at the hotel and pay as you normally would do. That’s great, no hidden fees, low prices and the good feeling that you reserved via the market leader of online reservations in Europe.
Visit the Amsterdam hotels website of Eurobookings and start exploring the hotels of Amsterdam.
p.s. they also have wonderful hotelguide which is something worth browsing through when looking for a hotel in Europe. I added the blog to my RSS Reader!